Privacy Policy

Trine Tuxen Jewelry is subject to the Danish Personal Data Act, and thus the General Data Protection Regulation (GDPR) which takes effect on May 25, 2018.

Any processing of personal data and personally sensitive data is subject to the new rules. According to the new rules, Trine Tuxen Jewelry is to be the data controller for the information that is registered about customers and visitors of www.trinetuxenjewelry.com.

When placing an order, Trine Tuxen Jewelry collects the following information:

  • Name
  • Address
  • E-mail
  • Phone number
  • Payment information  

This information is collected in order to process your order. Your data is kept for 5 years. 

If you have chosen to get your order shipped to you, your name, address, phone number and e-mail will be given to the shipping company responsible for transporting your package (usually GLS for orders in Denmark and DHL for orders outside of Denmark).

 

CONSENT

If you sign up to our newsletter either on the bottom of the website, on the pop-up form or during checkout, we will send you e-mails 2 times a month about new releases, events or important info. The e-mails will be sent until you unsubscribe from our newsletters, which you can do with the "Unsubscribe" link in the bottom of the e-mails or by writing an e-mail to customercare@trinetuxenjewelry.com with the request. 

 

DATA SECURITY

It is important that your personal information is processed and stored confidentially. Access to the registered personal data is limited to trusted employees and collaborators according to the regulatory rules of contract between the data controller and data processor.

Despite the increased control and security provided by Trine Tuxen Jewelry regarding the collection and processing of personal data, full security cannot be guaranteed for data transfer via the Internet. When data is sent and stored electronically, there will always be a risk for a third party unjustly forcing access to protected data before it reaches our servers. So, while Trine Tuxen Jewelry tries to protect your data in the best way possible, we cannot guarantee the security of the actual transfer. You send your data at your own risk. 

Your data will only be used for the purpose it was intended for and will be deleted when it is no longer relevant. 

We use third parties to process your payment and handle your order (Shopify), to ship your order (Linklog) and if you have chosen to receive our newsletter (Mailchimp). 

 

CONTACT

You can always be informed about which of your personal data we have stored. Please contact:

Trine Tuxen Jewelry

Gammel Kongevej 82

1850 Frederiksberg

Denmark

+45 93 85 22 11 

customercare@trinetuxenjewelry.com

 

If there are any errors in the information we have you can always ask us to correct it so we have the correct information. If you no longer want us to process you information, or want us to minimise the processing of your information, please send the request to the above e-mail address. 

Your personal data (except your e-mail address if you have consented to receive newsletters) will be deleted 5 years after you receive your order. 

 

COOKIES

A cookie is a small text file that registers and saves your behaviour while using this website and saves your information as an individual.

We use cookies for:

- Improving the usability of the website

- Analysing the use of our website and collecting statistics about visitors

- Administrating the website and making it possible to use functions necessary for e-commerce

 

When you use this website, you give consent to our use of cookies.