STORE INFORMATION

 

Trine Tuxen Jewelry

Birkegade 1, 5

2200 Copenhagen N

Denmark

 

Telephone +45 27127805

E-mail: info@trinetuxenjewelry.com

VAT number 34009759

 

 

TERMS & CONDITIONS

 

By trading on this site, you automatically agree to the below mentioned conditions.  We therefore advice you to read through all of the below mentioned terms and conditions before you buy from www.trinetuxenjewelry.com

 

 

REFUND

 

You are always entitled to an exchange and/or refund within 14 days from date of receipt. Goods should be returned in their original packaging. They are to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the goods have been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. We only credit the credit card which was used  for the purchase. You are responsible for the return expenses as well as delivery expences when shopping at www.trinetuxenjewelry.com 

Regarding Christmas presents bought from december 1st, we offer to exchange and return until January 10th 2016. Please note that Trine Tuxen Jewelry must have the package received by January 10th 2016. 

The return of the products has to be addressed to Trine Tuxen, Birkegade 1, 5. 2200 Copenhagen N, Denmark.

Trine Tuxen Jewelry will not compensate for returned packages lost in the return shipping - therefor we recommend an insured shipping method with a tracking number. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Trine Tuxen Jewelry receives the returned products. Note that delivery expences will not be refunded. 

If you wish to exchange your product, please note that you will have to return the product and place a new order. 

 

 

SHIPPING

 

Your purchased item(s) will be shipped with Link Logistics as soon as possible. You will receive your parcel within 4-14 days after you have placed the order. Orders within Denmark will be shipped to your nearest package shop.  Orders outside Denmark will be delivered to your address. When placing your order, Trine Tuxen Jewelry will send you an orderconfirmation, and you will recieve your tracking number, from our shipping company, when your order has been shipped. Trine Tuxen Jewelry ship twice a week.

 

Prices on shipping: 

FREE SHIPPING in Denmark on purchases above 1.500 DKK

Denmark 80 DKK // 12 EUR

EU 150 DKK // 20 EUR

Rest of the World 200 DKK // 27 EUR

 

 

CURRENCY

 

Trine Tuxen Jewelry cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.

 

 

PURCHASE OF GOODS

 

In connection with the purchase of goods from Trine Tuxen Jewelry you must fill in your personal information such as name, address and payment information. Once your order is complete, you will receive a confirmation of your order by e-mail.

If you have any additional questions regarding the purchase of goods from Trine Tuxen Jewelry please contact us by mail to: info@trinetuxenjewelry.com

 

 

DISCLAIMER

 

Trine Tuxen Jewelry have the ambition that the website is always up and running, however we cannot guarantee this. Trine Tuxen Jewelry can not guarantee that all jewelry are available, at the time you place your order. If the jewelry is no longer available, you’ll be contacted by email shortly after your order.

We cannot guarantee that colours  on the website will be true to life. This depends partly on the colour settings of your computer and monitor.

Trine Tuxen Jewelry cannot be held responsible for any such discrepancy.

 

 

PAYMENT

 

When placing an order you undertake that all details you provide to us are true and accurate, that you are over 18 years and are an authorized user of the credit card or debit card used for the transaction, and that there are sufficient funds to cover the cost of the goods.

Trine Tuxen Jewelry accepts following credit cards:

Visa/Dankort, Visa/Electron, Maestro and Mastercard. 

 

The amount for the transaction will be deducted from your account, when the purchased item(s) leaves our stock.

 

 

DUTY AND VAT

 

Are you ordering from an EU country you will have to pay Danish VAT but no duty under the rules of free movement of goods.  Are you ordering from a country outside the EU you will not have to pay the Danish VAT, but you may have to pay additional tax and/or duties in the country of destination. Trine Tuxen Jewelry is not responsible for such taxes or duties. The carrier will contact you in case of any extra tax or customs clearance charges, and it is your responsibility to pay such expenses. Please note that this may delay delivery because of the goods being held up in customs.

 

 

 

PRIVACY POLICY

 

When you place an order with Trine Tuxen Jewelry, we collect your name, address, telephone number and e-mail address in order to execute the order. Trine Tuxen Jewelry is responsible for this information and we guarantee that it will not be disclosed to any outside organization or third party.

 

 

COPYRIGHT

 

All content included in this website, such as text graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software is the exclusive property of Trine Tuxen Jewelry.

Copying or other use of the content on the website of Trine Tuxen Jewelry shall be solely at the written permission of Trine Tuxen Jewelry. Unauthorized use of the content of the www.trinetuxenjewelry.com website will lead to prosecution. 

 

 

CONTACT INFORMATION

 

If you have any questions please contact the customer service at info@trinetuxenjewelry.com